Engaging employee training for
financial institutions who care about
learning, retention and performance
Credit Unions
Maximizing sales by putting
a face to digital banking
Credit Unions
Enhancing the value of your products
and services through client education
Credit Unions
After participating at other conferences for a number of years, we were recently asked why BVS decided to do our own thing this year. A reasonable question since we certainly value professional education and networking. The more, the merrier.
Here's what it came down to. We have always prioritized our customer relationships which are primarily phone — and video-based. It's no surprise to anyone that in-person visits are expensive and, factoring in travel nightmares, often problematic. So there's no question that the opportunity to visit with our customers in one location is extremely appealing.
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Roy Karon
President
Robin Chaffe
Executive Vice President
Account Management
Clancy Champanois
Executive Vice President
Production
Rod Delay
Executive Vice President
Technology
Jim Erickson
Chief Financial Officer
Brandon Lackey
Chief Information Security Officer
CISSP, CCSP, CISM, CRISC
Kate Merchant
Learning Director
Michael Sacks
Executive Vice President
National Accounts
Phyllis Simon
Director, Sales and Marketing
Steve Taromina
Executive Vice President
Managing Director, ClickBranch
Jeff Torp
Compliance Director
BVS Performance Solutions is dedicated to helping financial institutions enrich their customer service, employee satisfaction and profitability through training and technology.
By focusing solely on financial services, we have built a deep understanding of what drives customer relationships, what makes staff efficient and effective, and what makes FIs successful. For more than 30 years, we have helped thousands of FIs successfully navigate major industry changes.
All BVS products are developed and supported in-house — from determining latest trends in financial services, to developing content and creating tools, to assuring current regulatory requirements are met. You will always be assured of a fully integrated solution and timely expert support.
If your bottom line matters to you, you should be talking to us. Call (800) 553-5972 or email us.
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