
Roy Karon
President
Robin Chaffe
Executive Vice President
Account Management
Rod Delay
Executive Vice President
Technology
Jim Erickson
Chief Financial Officer
David Jontz
Executive Vice President
Brandon Lackey
Chief Information Security Officer
CISSP, CCSP, CISM, CRISC
Kate Merchant
Learning Director
Michael Sacks
Executive Vice President
National Accounts
Phyllis Simon
Director, Sales and Marketing
Jeff Torp
Compliance Director
BVS Performance Solutions is dedicated to helping financial institutions enrich their customer service, employee satisfaction and profitability through training and technology.
By focusing solely on financial services, we have built a deep understanding of what drives customer relationships, what makes staff efficient and effective, and what makes FIs successful. For more than 35 years, we have helped thousands of FIs successfully navigate major industry changes.
All BVS products are developed and supported in-house — from determining latest trends in financial services, to developing content and creating tools, to assuring current regulatory requirements are met. You will always be assured of a fully integrated solution and timely expert support.
If your bottom line matters to you, you should be talking to us. Call (800) 553-5972 or email us.
The privacy, confidence, and trust of individuals who visit the BVS website and use BVS Internet-delivered products are important to us. No personal information is collected at this site unless provided voluntarily.
BVS only collects the personal information that is necessary to provide the information or services requested by an individual. "Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. We also collect statistical information that helps us understand how people are using the website so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the website.
BVS uses the collected information to respond to requests, email or other information. Requests sent to the BVS website may be maintained or forwarded to the appropriate departments or persons within BVS in order to respond to the request. BVS does not disclose personal information collected on this website to third parties.
Any Web page or application at this site may use cookies. Cookies are short and simple text files that are stored on a user's computer hard drive by websites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here.
BVS is committed to the security of the information that is either available from or collected by this website. BVS has taken multiple steps to safeguard the integrity of its computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.
BVS welcomes comments regarding this privacy statement. Please convey any questions or concerns to: [email protected].