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Commitment To Excellence Today
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OUR TEAM
Roy Karon
PresidentBrandon Lackey
Chief Information Security Officer
CISSP, CCSP, CISM, CRISCRobin Chaffe
Executive Vice President
Account ManagementJim Erickson
Chief Financial OfficerKate Merchant
Learning DirectorMichael Sacks
Executive Vice President
National AccountsPhyllis Simon
Director, Sales and MarketingJeff Torp
Compliance DirectorKaren Vondracek
Vice President, Administration -
About BVS
BVS Performance Solutions is dedicated to helping financial institutions enrich their customer service, employee satisfaction and profitability through staff training, state-of-the-art direct video communication internally and externally, and consumer financial literacy education.
By focusing solely on financial services, we have built a deep understanding of what drives customer relationships, what makes staff efficient and effective, and what makes FIs successful. For more than 40 years, we have helped thousands of FIs seamlessly navigate major industry changes.
All BVS products are developed and supported in-house — from determining latest trends in financial services, to developing content and creating tools, to ensuring current regulatory requirements are met. You can count on receiving a secure, fully integrated solution along with timely expert support.
If your bottom-line matters to you, you should be talking to us Call (800) 553-5972 or send us a message.